A shop that's easy to shop
Store setup, shop-in-shop and search optimisation, so shoppers find the right product fast.
Shop-in-shop by category
Shop management
Commerce strategy and shop operations
Your TikTok Shop, Shopee and Lazada stores run day to day by a Ripples shop team, from setup to customer service.
- Stores managed
- 200+
- SKUs managed
- 50K+
- Customer service
- 24/7
- Average response time
- <3 min
What you get
What a shop team takes off your hands
Listings that sell
SKU creation, product pages and graphics made for each platform.
Product detail and campaign banners
Campaigns ready on time
Double-digit, payday and brand campaigns planned and prepared.
The platform campaign calendar
Prices that stay competitive
Market prices watched, with promotions and stock kept current.
Pricing and SKU updates
A strong line to each platform
Account managers, programmes and compliance handled for you.
TikTok Shop · Shopee · Lazada
Customers answered
Product-trained agents answer every chat, and shop ratings are tracked per platform.
Product-trained, in-house agents
How it works
Audit, set up, run, grow
- 01
Audit
Your shops and the commercial plan.
- 02
Set up
Platform setup, listings, pricing and promotions.
- 03
Run
Orders, stock and platform rules, every day.
- 04
Grow
A weekly read-out and growth across platforms.
Inside look
Commercial, marketing, content and media in one dashboard
Executive overview, content GMV by month, top videos and platform mix, at brand and division level: the screens our team uses to plan the next week.
Executive overviewSample data, not a client
- Total GMV
- —
- Content GMV
- —
- Live GMV
- —
- Store rating
- —
Content GMV by month
VideoLive
Platform mix
- TikTok Shop
- Shopee
- Lazada
| Top video | Format | Views | GMV |
|---|---|---|---|
| Video A | Review | — | — |
| Video B | Education | — | — |
| Video C | Promo | — | — |
Proof · Adidas
Adidas: the shop behind the ranking
Store operations ran every day behind the live and content programme, so every order matched the brand promise.
- Sports brand on TikTok Shop Thailand
- No.1
- Sales, year on year
- +1,500%
Results as reported by the brand and Ripples account teams for the period shown.
Read the Adidas case →
FAQ
Before you ask
Do we keep our own seller accounts?
Yes — Ripples operates on your accounts, so history and ratings stay with the brand.
What about customer service and design?
Included in full shop management, and available on their own.
Where does AI come in?
AI drafts and classifies chat replies and screens scripts and claims; a person always sends and approves.
Can we log in to the dashboard?
Yes. Your team gets its own login to the same dashboard.
Stock and delivery: Fulfilment. Ads for the shop: Media buying.
See how it works for global, Korean, Chinese and Thai brands.
Hand us the shop
The form opens with “Shop management” pre-selected and routes you to the right desk.