Privacy Policy

1. Introduction

Ripples Commerce Co., Ltd. (“Ripples,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ripplescommerce.com or use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email, phone number, company name)
• Application information (for talent applications: social media handles, portfolio links, video URLs)
• Communication preferences
• Any other information you choose to provide

We also automatically collect certain information when you visit our website, including:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, referring URLs)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process talent applications
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Business partners (with your consent)
• Legal authorities when required by law
• Affiliated companies within Chanwanich Group

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Thailand's Personal Data Protection Act (PDPA) and applicable laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at privacy@ripplescommerce.com.

7. Cookies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function and cannot be disabled.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.