Ripples Commerce
Our Teams

Find a Mission Worth Yours

Ripples is built by ten teams — five that deliver for brands, five that power everything behind them. Every one of them is chasing a mission, not just a target. We're looking for missionaries to join them.

We hire AI-first talent

Every role here is an AI-first role.

We don't care which team you join — producer, accountant, account manager, or engineer — we expect you to use AI to amplify your work, move faster, and reach further than you could alone. Curiosity about new tools isn't a bonus here. It's the baseline.

Service & Delivery

Where the work happens

The teams that deliver for brands every day — across the five services that make up Ripples.

Corporate & Growth

The teams behind the teams

The functions that win the work, keep us sound, build our systems, and grow our people.

Now hiring

Live Commerce & Events

The heartbeat of shoppertainment

Our mission

Turn every live show into the most exciting room on the internet — entertainment that helps people discover what they'll love.

Our producers own the whole creative arc — planning the show, developing the script, directing the energy, and shaping every interaction with viewers. We power 10,000+ hours of live streaming a month and the No.1 TikTok GMV operation in Thailand.

How we work AI-first

AI scripts, subtitles, clips, and analyzes every show — so our producers spend their hours on creativity and energy, not busywork.

Key Roles

Live Commerce ProducerTechnical Director – Live StreamingStudio CoordinatorMC ManagerTechnical Executive

Inside the team

Live Commerce

Daily streaming operations, show production, and on-air merchandising across 100+ rooms.

Special Live Events

Flagship mega-sale and brand-takeover broadcasts that need bespoke production.

By the numbers

10,000+
Monthly Live Hours
100+
Live Rooms
200+
Team + MCs
Every live session is a chance to create something special. The energy, the sales, the connection with viewers — it never gets old.

Live Operations Lead

Marketing & Creative

The fun, intuitive growth engine

Our mission

Help brands win the move to TikTok — the right strategy, the right creators, sharp media, and video genuinely worth watching.

We guide brands through their transition onto TikTok and beyond: planning the strategy, leading KOL by matching the best-persona creators, optimizing media so the ROI holds up, and producing stunning video that answers a real client need. It's the most fun, intuitive team at Ripples — 5,000+ videos a year prove it.

How we work AI-first

AI is our co-creator — ideation, storyboards, editing, and performance optimization. We expect every creative here to wield it, not fear it.

Key Roles

Creative DirectorVideo EditorMotion DesignerStrategic PlannerMedia Buyer

Inside the team

Creative & Strategy

IMC planning, brand strategy, and the big idea that anchors each campaign.

Video Production

Concept-to-cut production: official videos, KOC content, and product films.

Media Buying

Platform-certified paid media that scales what's working.

By the numbers

5,000+
Videos per Year
100+
Brand Partners
36M+
Monthly Views
We're not just making videos — we're telling brand stories that drive results. That's what makes this job exciting.

Creative Lead

Now hiring

Talent Management

Building Thailand's creator economy

Our mission

Help young creators, models, and MCs build real careers with us — growing their craft and their future while growing the brands they serve.

No.1 in Affiliate Management (2025). We recruit, develop, and guide the careers of creators, MCs, and affiliates — investing in their capabilities so they grow with us, and channeling that talent into real brand growth. This is where our 4,000+ creator network is built and nurtured.

How we work AI-first

AI matches creators to brands, tracks performance, and scales creator CRM across thousands of partners — so our people focus on relationships.

Key Roles

Creator Management ExecutiveCreator & Affiliate CRM AssociateAffiliate Program ManagerKOL ManagerTalent Scout

Inside the team

MCN

Recruiting, developing, and managing exclusive MCs and creators.

Affiliate Management

Running the affiliate engine — onboarding, campaigns, and creator CRM at scale.

By the numbers

4,000+
Creator Partners
100+
MCN Creators
20M+ THB
Monthly GMV
We ranked No.1 in Affiliate Management because we treat creators as partners. That mindset makes all the difference.

Talent Management Lead

Now hiring

Shop Management

Running stores like clockwork

Our mission

Take the operational weight off brands — so every order, store, and customer interaction becomes something they never have to worry about.

From store setup to daily operations, we keep 200+ brand stores running at peak: listings, inventory, orders, customer service, and on-brand graphics — the operational backbone that lets brands focus on growth.

How we work AI-first

AI handles the repetitive — listings, inventory forecasts, CS triage — so our people manage the exceptions, not the spreadsheets.

Key Roles

E-commerce Supply Chain ManagerStore Operations ManagerInventory ManagerCustomer Service LeadGraphic Designer

Inside the team

Store Operations

Listing, pricing, promotions, and day-to-day platform management.

Fulfillment & Supply Chain

40,000 SQM warehouse, 50,000 peak daily orders, 98% on-time.

Customer Service

24/7 support with <3 min response, protecting seller ratings.

Graphics

On-brand store creative, banners, and campaign assets.

By the numbers

200+
Stores Managed
50K+
SKUs
98%
On-Time SLA
Speed and accuracy — that's our mantra. When a customer receives their order on time and perfect, we've done our job.

Shop Management Lead

Distribution

Operations as a competitive edge

Our mission

Prove operations is strategy — run the backbone so smart it makes the P&L stronger, the team happier, and the client better served, all at once.

We're the backbone of the business — and far more than business-as-usual. Beyond running daily operations, we build the capabilities the whole company scales on: bringing international brands to market (FDA, importation, retail) and turning smart operations into reduced loss and a better balance of profit, team, and client outcomes.

How we work AI-first

AI helps us navigate regulatory documents, classify products, and forecast demand across markets — clearing the hardest gates faster.

Key Roles

Regulatory Affairs SpecialistImport/Export CoordinatorDistribution ManagerTrade Marketing Executive

Inside the team

FDA Registration

Regulatory approval with a 99% success rate — the hardest gate, cleared.

Importation

Customs, compliance, and cross-border logistics into TH/VN.

Retail Distribution

Getting products onto shelves and platforms at scale.

By the numbers

99%
FDA Success Rate
40K SQM
Warehouse
TH + VN
Markets
When a brand lands in a new market and everything just works — registration, import, shelves — that's months of our work paying off.

Distribution Lead

Now hiring

Business Development

Consultants who earn the brand

Our mission

Be the consultant a brand trusts — understand the problem first, then bring the Ripples service that solves it. We treat every client as if we'd one day own their brand, and would come right back to hire Ripples ourselves.

Our BD team are consultants, not closers. We get deep on each client's business, then map our services to the problems that actually matter to them — turning understanding into long-term partnerships across distribution, shoppertainment, and integrated marketing.

How we work AI-first

AI sharpens our research, proposals, and pipeline — every BD here uses it to walk into every meeting smarter.

Key Roles

Business Development Manager / Sr. ManagerSenior Business Development AssociatePartnership ManagerProposals / IMC Strategist

Inside the team

Distribution BD

Winning Korean and global brands for full market-entry partnerships.

Shoppertainment BD

Closing live, video, and affiliate-led growth deals.

IMC & Proposals

Strategic pitch decks and integrated-marketing proposals that close.

By the numbers

100+
Brand Partners
10+
Industries
15+
Countries
Every brand has a unique story. Our job is to help them tell it — and sell it — in Thailand and beyond.

Business Development Lead

Now hiring

Account Management

The mini-CEO of every brand

Our mission

Run every brand we manage like its CEO — own the strategy, the budget, and the result, end to end.

Account Management is the mini-CEO of each brand under our care. Our AMs plan, strategize, allocate budget, and take full ownership of brand performance — coordinating every delivery team to make the numbers happen. Organized into Shoppertainment and Commerce clusters; our largest current hiring area.

How we work AI-first

AI drafts our reports, surfaces account risks early, and frees our AMs to spend their energy on the relationship that matters.

Key Roles

Account Director (Social Commerce / E-Commerce)Cluster Manager (E-Commerce)Senior Account Manager (Chinese Speaking)Account Manager (Executive – Manager)Brand Manager (IMC)

Inside the team

Shoppertainment Cluster

Managing brands across live, video, KOL, and affiliate services.

Commerce Cluster (EC)

Korean, FMCG, and grocery brands on full e-commerce engagements.

IMC

Integrated-marketing accounts needing cross-service brand strategy.

By the numbers

2
Cluster Teams
50+
Brands Served
6
Open Roles Now
We sit between the brand and every team that delivers. When a client trusts us with their whole business, that's the relationship we're built for.

Account Management Lead

Now hiring

Finance & Accounting

Building an IPO-ready foundation

Our mission

Make Ripples financially unbreakable and IPO-ready — turn disciplined finance and control into the foundation our boldest bets are built on.

We keep a fast-moving, multi-entity business sustainable and bring our accounting to an IPO-ready standard, with business controls strong enough to scale on. It's a team rich with projects and rare end-to-end exposure — built for people who want their work to make a big, visible impact.

How we work AI-first

We automate reconciliation and reporting with AI, so the team's hours go to analysis and judgment — not data entry.

Key Roles

Senior Accounting OfficerFP&A AnalystAR / AP OfficerFinancial Controller

Inside the team

Accounting

GL, AR, AP, and tax across trade and service business units.

Finance (FP&A)

Budgeting, forecasting, and management reporting that guides decisions.

Sales Coordination

Quote-to-order flow connecting Account Management and billing.

By the numbers

14+
Team Size
5
Profit Centers
TH + VN
Entities
In a business growing this fast, clean numbers aren't bureaucracy — they're how we make the right bets. We're close to every decision.

Finance Lead

Technology & Data

The other backbone of the company

Our mission

Make Ripples scalable — digitalize how we work, turn data into action, automate the busywork, and lead the company's AI adoption.

The company's other backbone. We digitalize processes, build the pipelines that drive data into action, automate workflows across every team, and lead AI adoption company-wide — so Ripples can scale without scaling its problems. A small, high-leverage team with huge room to build and own.

How we work AI-first

We build AI into everything — and we build with AI. Agents and automation are first-class tools here, not experiments.

Key Roles

Full-Stack DeveloperData AnalystProduct ManagerAutomation Engineer

Inside the team

Engineering

Internal platforms and tools that run operations day to day.

Data & Analytics

Dashboards and pipelines that turn 1M+ daily data points into decisions.

Tools & Automation

Removing manual work across every team with smart automation.

By the numbers

5+
Internal Systems
1M+
Daily Data Points
50+
Automations
Every system we build directly impacts how well we serve brands and creators. The feedback loop here is incredibly tight — you ship, the business feels it.

Technology Lead

People (HR)

The best home for creative talent

Our mission

Make Ripples the best place in Thailand for creative talent to do the work of their lives — and a place they never want to leave.

Our People team finds, grows, and supports the talent behind everything Ripples does — from producers and creators to engineers and accountants. We build a workplace where creative people thrive: thoughtful hiring, real development, and a culture that keeps our values lived, not framed.

How we work AI-first

We use AI across sourcing, screening, and people analytics — and we hire people who already think AI-first.

Key Roles

Recruiter / Talent AcquisitionHR Business PartnerPeople Operations SpecialistHRIS Coordinator

Inside the team

Talent Acquisition

Recruiting across every team — staff roles and the creator talent pool.

HR Operations

Onboarding, payroll, benefits, and the systems that support our people.

People & Culture

Engagement, development, and keeping our values lived, not framed.

By the numbers

250+
Company Headcount
100+
Hires per Year
TH + VN
Offices
We hire for passion and ownership, then give people room to run. Watching someone grow from their first day into a leader — that's the whole job.

People Lead

Ready to Join the Mission?

We're looking for AI-first people with the passion to build something that lasts. Find your team and your role.